How to Access Call Reports & Recordings

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  Enabling USB call recording By default this feature is disabled, if you wish to use a USB stick to record calls you need to enable the following parameter: features.usb_call_recording.enable Valid Values: 0 or 1 1 = ON 0 = OFF Note: this feature ...

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  How to Record Your Unavailable Greeting and Your Name 1. From your desk phone, press the “Messages” button 2. Press the “Connect” soft key 3. Enter your voicemail password 4. Press “0” for mailbox options 5. Press “1” to Record your Unavailable ...